Date of Survey
18th April 2020
Number of parental
Thank you to everyone who responded to our questions. As with our last survey, we will take all responses seriously and act upon them to tailor what we do to you and your children.
This was a positive response overall.
From the comments, we are now building additional workpacks which will be sent out to families. We aim to tailor these packs once again to our cohorts and hope for them to be used in conjunction with our loaned school resources which are discussed further in the response to question 4.
If any parents would like to offer more suggestions please do so via Seesaw messaging.
We are happy that you all view the level of contact as the right amount. With this in mind we will continue to contact parents via Seesaw.
School is continually monitoring the number of letters and announcements that are viewed by parents. If a parent has not seen an important announcement then we have delivered a paper copy to the house during our food deliveries rota.
During each stage of this effort we have ensured that all staff have used the necessary Personal Protective Equipment and applied safety measures to make sure they and you are kept safe.
All of our staff take great pride in the role they play in school. They will always go the extra mile, as proven during this unfortunate Covid-19 pandemic.
1. “It has been difficult to figure out how to contact school therapy staff such as speech and language, OT, PT etc. So maybe a contact list for these with either numbers or emails as I would usually contact through school”
To help our parents contact the relevant services used by our students, we have created a new link from the parent page which contains all the contact details you might need to gain additional information. To view our contacts page please click here.
2. “More online classes- maybe through a team app? To be able to have the kids classrooms have to log in at a certain time would have kept a routine we lost a long time ago”
“Use seesaw to upload photos or similar from staff as children miss you and like to see you are ok. *Staff* does fab stories”
We have asked that all teachers post at least one video or Seesaw activity per week to keep in contact with their students. Some parents have requested additional activities which we have catered for. We are also investigation the use of video conferencing applications which can be easily accessed in order to hold class meetings with students. Using these, staff would be able to invite students to attend short classes/discussions. We will keep you informed of progress.
3. “Update of when food vouchers will arrive”
Updates are now being sent out regularly to parents. We ask for your patience as there have been limiting factors which are sometimes out of our control.
4. “Option of borrowing school equipment or resources…eg…specialist sensory toys, switch toys, boccia ramps…things that are too expensive for us to buy”
Thank you for this suggestion. On Friday the 15th May, staff members will be populating a list of school resources which can be loaned to families. These will include switch toys, PE equipment and a selection from our curriculum resources. Shortly after, this list will be sent to families via Seesaw to make their selection on a first come first served basis. With the loaned items we will be sending a loan contract which must be signed before the item is left. Families can then use the item for one week before returning it to school ready to be cleaned and loaned to another family. To ensure the safety of our families, we will not be loaning any soft toys as they would be difficult to clean effectively.
5. “I feel for a special needs school they have not been very inclusive to all children in their school even though they have been approached about this it has been ignored”
We are sorry to hear that you feel this way. As we have no reference to what this refers to and our parent surveys are anonymous, it is difficult for us to act on this comment. Please could we ask that this parent contact us directly via Seesaw in order for us to tackle this effectively.
“This school is outstanding”
“Not really used much so unable to answer a accurately”
“It’s great to see the percentage of responses to parent surveys and the newsletter was brilliant”
In the future we aim to continually update the parent section with additional information based on your responses to the surveys sent to you.
If anyone would like to suggest additional ideas for improvement we would welcome these so please let us know your thoughts via Seesaw messaging.
We can confirm that the one star allocation was made in error as it followed the responses from a parent which were very positive and supportive of school’s efforts during this time.
As always, if parents have thoughts on how to help our school be 5 star across the board we welcome your comments through Seesaw.
“You have been great and help me ease the pressure of what has been going on ie, the restrictions regarding Coronavirus and the self isolation. Many thanks from **** and myself”
“Thanks for everything you have and are doing for us all”
“Highfurlong continue to offer lots of support during a very difficult time. Thank you”
Your responses help to make us even better.
If you have any thoughts of would like to make additions to this survey please contact Mr Birtles via Seesaw.
Thank you everyone.
We would like to say a huge thank you to all those who took part in our second survey. The responses you gave will help us to further tailor and adapt our offer for our families during these difficult times.
As always, please do not hesitate to contact school if you think we could make more positive changes or if you have any queries about this survey.